D & D Tree Service Inc Reviews - Cedar Rapids, IA | Angi (2024)

John K.

07/2020

5.0

tree service

+ -1 more

They always to a good clean up job and are always safe. I would recommend them and I would hire them again.

Description of Work: They took several trees out for me and did stump grinding as well.

Rating CategoryRating out of 5

Yes, I recommend this pro

Kathy S.

10/2019

1.0

tree service

+ -1 more

Never have received a call from them in order to get an estimate

Description of Work: Tree removal

Rating CategoryRating out of 5
responsiveness

1.0

Response from

D & D Tree Service Inc

Can i ask how you tried to contact us?

Justin F.

07/2019

1.0

tree service

+ -1 more

Requested tree trimming service three months ago and D&D never showed up to do the work, even with monthly follow-up requests. Their motto is "We Won't LEAF You Hanging!", which is exactly what they did to us.

Description of Work: Trees & Bush Trimmed

Rating CategoryRating out of 5
quality

1.0

value

3.0

professionalism

1.0

responsiveness

1.0

punctuality

1.0

Response from

D & D Tree Service Inc

We are sorry for the fact that we were unable to get to your work in a timely fashion. Mother Nature has created a very difficult atmosphere for us to remain on schedule with all of the storm damage work that has been required. Since we take storm damage and the safety of persons and property as a priority, other work does get pushed out. Your work was not singled out to be delayed. Again, you have our apologies.

Meta N.

10/2018

2.0

tree service

+ -1 more

it didn't go. they called me and I told them I needed to call back. a couple days later I called back , left message and never heard back. hired non Angie list provider.

Description of Work: tree trimming

Rating CategoryRating out of 5

James K.

09/2018

5.0

tree service

+ -1 more

Excellent work, they were conscientious & professional.

Description of Work: Stump removal & dirt refilled

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$100

Rodolfo M.

08/2018

1.0

lawn service

+ -1 more

They dont provide this service, false advertising or grouping by Angie's list. A waste of time.

Description of Work: Mow lawn and trim yard

Rating CategoryRating out of 5
professionalism

5.0

responsiveness

5.0

Response from

D & D Tree Service Inc

We are sorry that you feel that this is false advertising or categorizing by Angie's List however we do take care of trees, bushes, shrubs, etc. in yards which are included in yard work. We are just not a lawn care company.

tree service

+ -1 more

Bug evaluated the damaged tree and recommended what damaged parts needed to be removed, and other trimming to balance the tree and reduce further damage. Her crew of Josh and Ben were very pleasant and professional. They worked safely, sought my input when appropriate, and cleaned up everything very well.

Description of Work: Remove damaged limb from tree

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

4.0

punctuality

5.0

Yes, I recommend this pro

$750

Tim T.

07/2018

5.0

tree service

+ -1 more

Great. Easy to work with. Having them come back for dying tree removal!

Description of Work: Removal of 4 fallen trees

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

4.0

Yes, I recommend this pro

$850

Don H.

08/2017

1.0

tree service

+ -1 more

I called them three times, used two different phone numbers. No one answered. I left a message each time with my name, phone number, and what I needed done. No one ever returned my phone call.

Description of Work: A dead tree removed.

Rating CategoryRating out of 5
professionalism

1.0

responsiveness

1.0

Response from

D & D Tree Service Inc

.

Josh B.

07/2017

1.0

tree service

+ -1 more

Horrible. Waited weeks to get a simple response from the president of the company. When I mentioned something about the ridiculous lack of communication the president called my wife and I liars instead of providing a resolution and some type of customer service.

Description of Work: Tree removal

Rating CategoryRating out of 5
quality

1.0

professionalism

1.0

responsiveness

1.0

punctuality

1.0

Response from

D & D Tree Service Inc

We have shown that we did respond after a delay which we apologized for. The fact that we did not receive a reply back to our message does not constitute bad customer service on our part. We hope you find someone that you are happy with handling your work.

Nicholas D.

06/2017

5.0

tree service

+ -1 more

Overall, I was pleased with the service and the price. The dead tree was leaning over my neighbor's house, so there was some more effort needed to remove it than normal. The only reason I gave a B for quality was because there were some areas in the backyard where the grass was damaged from what looked like branches being dragged. Despite this, cleanup was good, the price was fair, and I would use them again.

Description of Work: I had a dead tree removed and some large branches removed from another tree.

Rating CategoryRating out of 5
quality

4.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$1,200

Dennis H.

05/2017

5.0

tree service

+ -1 more

They did an excellent job.Workers were very friendly.

Description of Work: Trees trimmed. Roots ground down.

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

Thomas T.

04/2017

5.0

tree service

+ -1 more

They called after looking at my yard with an estimate on the same day they said they would. The estimate was fair and they came out the next morning to chip it and remove from my property. You'd never know it was ever there when they were finished. Great to work with. I'll be calling them again when I take down more trees for sure.

Description of Work: Cleared a lot of brush from my property after I cut down 3 trees myself.

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

AIMEE G.

02/2017

5.0

tree service

+ -1 more

They were prompt to reschedule when the weather was too wet to take the tree down. There was no mess left after the tree came down and they came back to grind the stump. They even covered the area with nice black dirt. I am very satisfied with the customer service and quality of work. I would definitely use them again.

Description of Work: I had to have a large oak tree next to my house removed. It was diagnosed with oak wilt and was un-savable. Bug was very kind, professional and knowledgeable. I mentioned a poor customer service experience I had when trying to get some questions answered with another tree service. She took the time to answer all of my questions and was very accommodating to my crazy schedule.

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

Mike M.

11/2016

5.0

tree service

+ -1 more

The price was fair. There was a bit of a snafu concerning the scheduling, but they responded well and had the guys out there the next available day. They were there early, got the job done well, and left the area clean.

Description of Work: I had some brush piles that needed to be chopped up.

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$80

Kevin L.

07/2016

5.0

tree service

+ -1 more

We needed a maple tree close to the house trimmed and thinned. At the estimate everything was explained what they would do and how they would do it. When she was running a few minutes late for the estimate, she called to tell me she would be ten minutes late, which showed me she respected my time. The work was done the following week. They did a great job on the tree, and cleaned up after the work was completed. We couldn't tell they had been there. Flowers and plants below the tree were untouched and unharmed. They did a terrific job!

Description of Work: Trim one tree.

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$500

Shawn B.

09/2015

5.0

lawn service

+ -1 more

Went perfect, owner is really personable, nice and courteous

Description of Work: Trimmed 2 oak trees and evened up some canopies and trimmed a honey locus tree, removed a maple tree and ground the stomp and pine tree stomp, racked and cleaned area prior to leaving

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$1,400

Christopher K.

08/2015

5.0

tree service

+ -1 more

Excellent, couldn't be happier. They stayed in touch with us regarding when they would come out to do the estimate, contacted us immediately when they were running late and communicated the date they would be out to perform service. We did have rain that day, so they called to reschedule and arrive promptly on the day they said they would. They were courteous and every professional. They clean up everything, including a large branch that had fallen a week prior and I had sitting to the side of our yard. You wouldn't even know they were there except for the beautifully trimmed trees. They did forget to grind up the stump, but when we called they apologized and they took care of the oversight in a timely manner. Not sure when they did it, but when I mowed the lawn I realized they took care of the stump and filled the hole with dirt. Can't see enough good things about this company! I have gone cheap on services and expensive and have had bad experiences both ways. This was higher cost but I feel that I definitely received the level of service I paid for and they put the customer first. Glad I checked on Angie's list, the A rating they have is spot on!

Description of Work: Trimmed 4 Maple trees (3 required significant trimming, the 4th was very light) and grinded an exisitng stump. They will return in winter to trim our two Oak trees as they indicated that those should only be trimmed after a hard freeze.

Rating CategoryRating out of 5
quality

5.0

value

4.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$850

Renee K.

12/2014

5.0

tree service

+ -1 more

Fast and perfec I received the quote within an hour of the call and the tree limb was gone by noon

Description of Work: Remove a dangerously hanging large branch from a tree over driveway

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$90

Paige M.

11/2014

5.0

hauling services, tree service

+ 0 more

They did an amazing job. You can't even tell there was a tree there, except for the well filled hole where the stump was. They provided a prompt quote and performed the work for exactly what they quoted. There were no truck marks in the yard and the clean up truly was remarkable. All I have to do is rake a little grass seed in and we are all set for spring. Thanks D & D.

Description of Work: Removed a large, dead pine tree from our front yard, ground out stump, fill.

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$485

Jeffrey K C.

09/2014

5.0

tree service

+ -1 more

They removed a tree stump in my front yard and did a very good job cleaned up the job site when they done and I am very happy with the service.

Description of Work: .

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

4.0

punctuality

5.0

Yes, I recommend this pro

$82

Nick Z.

04/2014

5.0

tree service

+ -1 more

The quote was prepared professionally and I had a thorough onsite inspection and discussion about what needed to be accomplished. agreed to a discount for leaving larger oak trimmings, all other brush to be removed. Team arrived timely every day but not too early since it was a neighborhood. project took 5.5 days for about 6 workers. Every day the brush was cleaned up and piled nicely leaving the yard presentable. The oaks required climbing and with the overhanging limbs I expected to have some sort of incidental damage due to the difficulty and proximity of the trees to the house, wooden deck and power lines, but nothing was damaged. During service there was some work that I felt should have been done to one of the trees and after discussing it with the crew, they took care of it the next day. While they were a little more expensive than some of the other quotes i received, they showed proof of insurance at the time of the quote, discussed any issues in detail and when the job ran over did not come back to increase the price, nor were they demanding payment the moment work was completed. I feel that the professionalism of the crew, clean and polite, the quote, detailed and complete, the service was worth the little bit extra it cost. I would highly recommend them to anyone for any complex tree trimming.

Description of Work: Trimmed 8 very large oaks with branches overhanging power lines and house and removed a cluster of 9 scrub trees

Rating CategoryRating out of 5
quality

5.0

value

4.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$5,000

James W.

02/2014

5.0

tree service

+ -1 more

The crew arrived on time and got right to work. They were very professional and pleasant. The owner of the company also came to check on their progress. I was impressed that she showed up too. They did a great job of cleaning up when they were finished. If we ever need to have any trees trimmed or taken down, we will call D&D.

Description of Work: They trimmed the dead out of several of our trees as well as trimmed one of our trees that had branches that went over our house.

Rating CategoryRating out of 5
quality

5.0

value

4.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$600

Mary C.

02/2014

5.0

tree service

+ -1 more

They cut it up and hauled away...thoroughly cleaned the area.

Description of Work: Remove large limb that had been hit during a storm.

Rating CategoryRating out of 5
quality

5.0

value

5.0

professionalism

5.0

responsiveness

5.0

punctuality

5.0

Yes, I recommend this pro

$225

Marilee D.

01/2014

4.0

tree service

+ -1 more

They removed a large tree and ground out the stump.

Description of Work: They removed a large tree and ground out the stump.

Rating CategoryRating out of 5
quality

4.0

value

4.0

professionalism

4.0

responsiveness

4.0

punctuality

4.0

Yes, I recommend this pro

D & D Tree Service Inc Reviews - Cedar Rapids, IA | Angi (2024)
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