From 497 reviews
Jeffery Mays
Had some warranty issues with one of the vendors on our pool equipment, the vendor themselves had trouble responding to the issue but thankfully we had Brandi from backyard Oasis hounding them every week and our pool is back up her running …
Linda Earls
Backyard Oasis is a stellar company for anyone’s pool or spa needs. They take great care of thee pool in my subdivision. When called to schedule service, they are kind and courteous …asking questions to make sure they know what the issue …
Donna Dean
Very quick response to an issue with my pool cover due to the extra 14 inches of rain received overnight. Excellent service to pump off water, secure the cover, tighten the cables and added extra fasteners before the next storm arrived. …
Response from business owner
Thanks for the kind words Donna. We appreciate you.
Brandi Calkin
Backyard Oasis was so easy to work with from start to finish! I told them what pool I wanted and a description of how I wanted my deck and they did not disappoint with the design! It only took a day for the pool and a day for the deck! They…
Dana Toombs
While waiting to have our water tested we were asked if we needed assistance by the new GM Josue. He walked and talked with us showing us the newest hot tubs and even told us about an upcoming sale! He was very knowledgeable and …
Response from business owner
Dana thank you for the kind words. It was a pleasure meeting both you and Robert yesterday. I really enjoyed our conversation. I will be sure to reach out as soon as we open pre-orders for our Black Friday Sale!
Regards
Roland Davila
General Manager
Backyard Oasis
John Smoker
Once again, great service! I know this review is under John Smoker, but I am his wife. I do all the maintenance on our inground pool, so I leave the reviews. Took a water sample in yesterday, they tested, gave AND explained the directions, …
Angel Gillispie
We were very pleased with the professionalism of the business, knowledge of staff, quality of the product, and speed of installation. By far the best experience out of all the pool installers we visited with. Roland is great to work with …
Response from business owner
Thank you for the awesome feedback Angel! It was great seeing you and your family again! Enjoy your new pool!
LaNell Davis Shaw
I have been a Customer for years and I have always been pleased and have never been disappointed. Backyard Oasis has designed and created a Fountain on my Pool, Pool Service, Water Treatments and Products and my Pool stays sparking. 5 Star …
Robert Moore
I have driven 1 and 1/2 hour to Livingston's backyard oasis (time it takes me to get there and back) for several years from Huntsville and have bought all my chemicals from them, followed their instructions and my pool is always pristine. …
ben hawthorne
I have a Hot Springs spa that had developed a leak. After a local repair man made it worse I found Backyard Oasis. I was able to save money by bringing the spa to them and they kept me informed and had the spa repaired quickly. The …
Donald Haney
Folks at the back of subway surfing here and some of the finest most reliable and courtesy people and go out of the way to help you to solve your problem I highly recommend this outfit to anybody who's having trouble or wants to get a pool …
Jim & Janice T
Enjoyed meeting Tammy..an asset to your business..Jaala enjoyed being educated on balls in tank...overall enjoyed our time with you today..
Fern Lee
Everyone is very knowledgable and professional, … also they have everything you need for pool maintenance including pool and filter cleaning tools.
Floating pool flower lights and fun outdoor setting items.
Call them if you have questions…
Vicki H
I was having time with my pool and Shannon (and Mrs. Patty) came out and got it back to where it needs to be. Thanks.
James & Dee W
Thank you Patte & Adam for all ya'll help ... I think we are finally on our way to a clear, usable pool
🤗🤗🤗🤗. Dee & James Walker
Angel Fletcher
I have always used them in the past they are absolutely amazing it’s been awhile since I had a pool and got a new one took a water sample to get tested with the hopes they still did water testing as soon as I walked in she asked if I needed…
Kellie Laughlin Rossow
My husband and I have been their clients for over 5 years. Their customer service is top-notch with personable and knowledgeable personnel. Their service department will answer any question and know their equipment. My husband and I …
Craig & Carla W
Have always had good luck with the products, we've ordered. Easy with billing using auto pay with credit card. Delivery on time and can always call if have questions. Very pleased. Thanks,
John M & Gayle S
Great service and very knowledgeable!!!
patience 1
Awesome customer service. Friendly staff always greet me by name. Only sell me what I need. My pool always looks great because of their diagnostics. Thank you Beth for sharing your vast knowledge. They are like an extension of my …
Carole Knapp
I needed to replace the filters on my hot tub, they had the parts in stock. They knew I might not make it there before they closed, and offered to put them in a special place so I could have them before my local hot tub professional was …
Warren Stripling
The Backyard Oasis staff are very professional and helpful everytime we come in or call. Their knowledge and willingness to help is second to none. A few months ago we had an issue with a piece of equipment. They worked hard to resolve the…